frequently asked questions

Are your oils pure?

Every essential oil we carry is 100% pure, unless you are purchasing it diluted in jojoba or MCT.  Since they are pure, our essential oils should not be applied directly to skin.   

Dilute essential oils before applying them to your skin at a concentration no higher than 30 drops in one ounce of a carrier like unscented lotion, carrier oil or aloe vera gel. 

What does custom blending cost?

Our consulting fees start at $75/hour.  Be better prepared by giving thought to products you have tried.  What did you like about them and what would you change?  Become familiar with their aromas and form a list of possible ingredients.

I don't see what I'm looking for!

Please give us a call at 216*663*8831 or send an email to support@aromadeterra.com.  In our over 35 years of endeavor, you may have purchased a product that is not listed here.  We will be happy to discuss it with you.

What is your return policy?

Any items that have been custom blended are not returnable.  Essential oils in their original, sealed containers can be returned - call or email us to make arrangements.

How soon can I expect my order?

Items ordered from our constant stock list are usually shipped within three business days.  We will contact you if there are expected delays.

Can I ingest your oils?

While our oils are pure, we do not endorse taking any essential oil internally.  Safety is our highest priority.  Essential oils are highly concentrated.